Terms of Service

Effective Date: January 2026

Welcome to First American Entitlement Services. These Terms of Service ("Terms") govern your use of our website (firstamericanentitlement.com) and the advisory services we provide. By accessing our website, submitting your information, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Nature of Services and Disclaimers

First American Entitlement Services, led by Michael Nelson, provides consulting and advisory services related to Social Security maximization, private health care benefits, and Medicare options.

  • Not Government Affiliated: We are an independent advisory firm and are not affiliated with, endorsed by, or acting on behalf of the U.S. government, the Social Security Administration, Medicare, or any other federal or state agency.

  • Not Legal or Tax Advice: The information and strategies we provide are for educational and planning purposes. We do not provide legal, tax, or investment advice. You should consult with qualified tax or legal professionals regarding your specific situation before making financial decisions.

2. SMS Text Messaging & Communications (A2P 10DLC Policy)

By providing your phone number and explicitly opting in via our online forms, you consent to receive communications from us. You may choose to receive:

  • Non-marketing messages – including appointment reminders, benefit assessments, and responses to your inquiries.

  • Marketing messages – including special offers, discounts, and updates about our services.

Message Frequency: Varies depending on your interactions with our team.

Pricing: Standard message & data rates may apply based on your carrier plan.

Opt-Out: You can cancel SMS communications at any time by replying STOP to any message. You will receive one final message confirming your unsubscription.

Help/Support: For assistance, reply HELP or contact us at +1 301-579-7912 or [email protected].

Consent Requirement: You will only receive SMS messages if you explicitly check the appropriate opt-in box on our online forms.

Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

3. User Responsibilities

When filling out intake forms or participating in assessments, you agree to provide accurate, current, and complete information. The accuracy of our Social Security and benefit strategies depends entirely on the accuracy of the data you provide to us.

4. Intellectual Property

All content, materials, proprietary software (including RSSA reporting formatting), text, and logos on this website are the intellectual property of First American Entitlement Services and are protected by applicable copyright and trademark laws. You may not copy, distribute, or create derivative works from our content without express written permission.

5. Limitation of Liability

To the maximum extent permitted by law, First American Entitlement Services and its advisors shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or your reliance on the advisory services provided. All decisions regarding health coverage and Social Security filings are ultimately your own.

6. Third-Party Links

Our website or communications may contain links to third-party websites (such as official government portals or carrier information). We do not control these third-party sites and are not responsible for their content, accuracy, or privacy practices.

7. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to this page, with the updated "Effective Date" reflected at the top. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

8. Age Requirement

By using our services or providing your phone number, you represent and warrant that you are at least 18 years of age. Our services and SMS communications are not intended for, and should not be used by, anyone under the age of 18.

8. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: [email protected]

  • Phone: +1 301-579-7912

  • Address: 5000 THAYER CTR STE C, Oakland MD 21550

Contact

5000 THAYER CTR STE C, Oakland MD 21550

Expert guidance and personalized strategies for your health care and retirement benefits.

Opening hours

Mon - Thu : 9AM - 6PM

Friday: 9AM - 12PM

Sat - Sun: Closed

24/7 Toll Free AI Support

Disclaimer

First American Entitlement Services is an independent, privately owned organization. We are not a government agency and are not affiliated, associated, authorized, or endorsed by the United States government, the Social Security Administration (SSA), or the Centers for Medicare & Medicaid Services (CMS). All services provided by First American are strictly those of a private entity.

© First American Entitlement Services . 2026. All Rights Reserved.